Customer Care

About

Information

Contact Our Sales Team

01273 493 393

Mon-Fri: 9am-5pm
Weekends: 10am-3pm

Excellent

25,944 Trustpilot reviews

Secure Payments

Frequently Asked Questions

On this page you can find answers to some questions that we're often asked. Click on a question to reveal its answer. If you have a question that is not covered here, please contact our customer services team on +44 (0)1273 492 287 (Monday–Friday 9am to 5pm UK time) who will be happy to help you.

When must I return unwanted sale items?

Extended Christmas Returns Find Out More

Free UK Delivery on orders over £150 Delivery Details

Order by 2pm, 22nd Dec for UK Christmas delivery.

Excellent

25,944 Trustpilot reviews

Customer Care

Customer Care

About

Information

Contact Our Sales Team

Secure Payments

Frequently Asked Questions

What happens if my package is marked as delivered but I haven’t received it?

Do I need an account to place an order?

How do I reset my password?

What methods of payment does Peter Christian accept?

How much will I have to pay in tax and duties?

Can I add items to an existing order?

Where is my order?

How do I return or exchange an item?

Can I track a parcel that I’ve returned to Peter Christian?

Where is 'My Bag' shown on the website?

Where do I enter my promotion code?

What is a French bearer?

Can I order my trousers tailored to fit?

What is the rise of your trousers?

I am having difficulty accessing or navigating your website?

Can I use multiple discount codes on an order?

What is PayPal Pay in 3?

How do I use PayPal Pay in 3?

Am I eligible for PayPal Pay in 3?

Will using PayPal Pay in 3 affect my credit score?

Can I use PayPal Pay in 3 on any purchase?

Are there any fees or interest with PayPal Pay in 3?

How are my payments scheduled?

Can I cancel my PayPal Pay in 3 plan after placing an order?

How can I return an item paid for by PayPal?

When will I get my refund?

Can I exchange my item(s) with PayPal?

How do I contact PayPal?